Discounts / Deals & Refunds

  • Combo order discount: If you are purchasing more than one item, a top admin can approve a discount price.
    • This doesn’t include items already listed as a set
    • Special admin consideration
  • Deals: the admin can decide product deals or discounts for special dates, this will be advertised across all our social platforms.
    • Kindly note that you can’t claim a deal once the date has passed.
  • Refunds: in a situation where it has been clearly proven that the wrong item was delivered and the customer can’t find any other related item design as a replacement, then a full refund will be made.
    • In custom cases, except until proven beyond a reasonable doubt, a refund can only be done upon sale of the produced item
    • Refunds are also subject to mutual agreement between the customer and a top admin rep